Embeds anywhere
The widget is built to load on Cornerspot sites and third-party sites alike, so live chat does not require rebuilding your web presence.
Product · Live chat
Live chat that knows the customer before you reply.
Drop the widget on a Cornerspot site or any other site, let identified visitors carry their real customer context into the conversation, and keep chat in the same workflow as your CRM, billing, and portal access.
30 days free No credit card required Cancel anytime
Live chat Sam · Avery & Co.
Hi! Is the brand sprint scope still on for May?
Linked to deal · Avery & Co. retainer · $24k
Hey Sam — yes, we're locked in. Sending the kickoff doc shortly.
Type a reply…
What it does
Chat that stays connected to the customer record.
Known-customer context
Anonymous visitors can start a conversation, and logged-in customers can be upgraded to identified visitors with server-generated HMAC verification.
Presence-aware fallback
When no agent is active, the same surface falls back to a support-ticket flow and optional callback request instead of leaving visitors hanging.
Still part of your system
Messages, attachments, and customer identity stay linked to the same records your team already uses in CRM and billing.
Widget
A widget that stays fast and isolated.
Cornerspot uses a launcher in shadow DOM and a lazily created iframe panel so the widget does not fight with host-page CSS or load a full app before the visitor opens it.
- Launcher renders in shadow DOM for clean host-page isolation
- Iframe panel is created lazily on first open instead of loading upfront
- Per-team theme settings style the widget without custom CSS maintenance
- White-labelled presentation keeps third-party branding out of the customer experience
Live chat Sam · Avery & Co.
Hi! Is the brand sprint scope still on for May?
Linked to deal · Avery & Co. retainer · $24k
Hey Sam — yes, we're locked in. Sending the kickoff doc shortly.
Type a reply…
Identity
Start anonymous, then upgrade to known customers.
Live chat supports both anonymous visitors and identified users. When your host app sends a server-generated identity signature, your team sees the person behind the conversation instead of guessing from an email address later.
- Anonymous visitor sessions are maintained without relying on third-party cookies
- HMAC-based identify flow upgrades known users without trusting browser-side claims
- Identified chats can link back to CRM contacts, accounts, and deal context
- Portal users can carry their signed-in identity into the same chat surface
Aportal.avery.co Sam
Outstanding
$0.00
All paid Apr retainerPaid
Brand sprintPaid
Mar retainerPaid
Inbox and fallback
Useful when your team is online or away.
Agent presence, away messaging, attachments, emoji, and offline fallback live in one flow. That means chat works as a live conversation tool when staff are active and as a structured intake path when they are not.
- Agent presence covers active, away, and offline states
- Offline mode can convert conversations into support tickets and optional callback requests
- Visitors and agents can exchange attachments and emoji in the same thread
- The same channel keeps customer questions from disappearing into an unmanaged inbox
New lead form
→ Contact created · Deal added to New
The integration story
Live chat that is more than a widget.
The value is not just that the widget opens. It is that the conversation, the customer, and the rest of your operating data can already meet in one place.
Live chat ↔ Website
Run the widget on your Cornerspot website or any other site where prospects and customers already spend time.
Live chat ↔ CRM
Identified visitors can be tied back to the same contact, account, and deal records your team works from every day.
Live chat ↔ Billing
Customer conversations can happen with invoice and account context already close at hand instead of forcing an app switch.
Live chat ↔ Portal
Portal users can carry their customer identity into chat so support is not starting from zero every time.
Why teams switch
“The widget was the easy part. What mattered was that our team finally stopped asking every returning customer to explain their whole history again before we could help.”
Common questions
Live chat questions, answered.
Still curious? Email hello@cornerspot.com — a real person reads these.
Can I use the chat widget on a site that is not built with Cornerspot?
Yes. The widget is designed to be embeddable on third-party sites as well as Cornerspot-managed sites.
What happens if nobody on my team is available?
If no agent is active, the widget falls back to an offline flow that can collect a support ticket and, if enabled, an optional callback request.
Can the widget recognize logged-in customers?
Yes. When your host app sends the server-generated HMAC identify payload, the conversation can be upgraded from anonymous to identified.
Do visitors and agents get attachments in chat?
Yes. The chat flow supports attachments as part of the message experience for both visitors and agents.
Can I buy Live chat without the rest of the platform?
Yes. Live chat works on its own, but it gets much more valuable when the same system also owns your CRM, portal, and billing records.
Add the widget. Let your team reply with real context.
30 days free •No credit card required •Cancel anytime