Meridian: Commercial Cleaning

The free-quote request and facility walkthrough forms drop leads straight into Meridian's CRM, tagged by facility type (office, medical, industrial, post-construction) so the account team can scope the bid and schedule a site visit.

Facility managers log into a branded Client Portal to view their cleaning schedule and scope of work, download service logs and inspection reports, approve change orders, pay invoices, and message their account manager.

A searchable Help & FAQ panel slides in from the edge of every page. You configure the articles right in the builder — answer the repeat questions about service frequency, after-hours access, insurance and bonding, and green cleaning products before they ever turn into a phone call.

A configured chat widget ships on the theme from day one. Logged-in portal clients are matched to their CRM record automatically, and after-hours requests for emergency or one-time cleaning convert to email follow-ups for your team.