Marbury: Law Firm

The free-consultation request and case-intake forms drop new matters straight into the firm's CRM, tagged by practice area (personal injury, family law, estate planning, business litigation, criminal defense, real estate) so intake staff can conflict-check, prioritize, and follow up.

Clients log into a secure Client Portal to track their case status, e-sign retainer agreements and engagement letters, upload documents, review and pay invoices, and message their attorney.

A searchable Help & FAQ panel slides in from the edge of every page. Configure the articles right in the builder — answer the repeat questions about fees, retainers, the consultation process, and what to bring before they tie up your front desk.

A configured chat widget ships on the theme from day one. Logged-in portal clients are matched to their CRM record automatically, and after-hours inquiries convert to email follow-ups so no prospective case slips through overnight.