Waggle: Pet Grooming, Boarding & Daycare

The booking and new-pet intake forms drop leads straight into the kennel's CRM, tagged by service (grooming, overnight boarding, daycare) and capturing breed, size, vaccination records, and temperament notes so the front desk can confirm the right slot.

Pet parents log into a branded Pet Parent Portal to view their pet's grooming schedule, upload vaccination records, e-sign boarding and liability waivers, manage daycare packages, pay invoices, and message caregivers.

A searchable Help & FAQ panel slides in from the edge of every page. You configure the articles right in the builder — answer the repeat questions about vaccination requirements, drop-off and pickup hours, breed-specific grooming, and what to pack for boarding before they ever ring the front desk.

A configured chat widget ships on the theme from day one. Logged-in portal visitors are matched to their pet's CRM record automatically, and after-hours grooming and boarding questions convert to email follow-ups for your team.